General Terms and Conditions
These GENERAL TERMS and CONDITIONS govern the relationship between FunPrints, on the one hand, and the Users of the website located at https://FunPrints.eu/ (hereinafter referred to as Users), on the other.
Please read the published General Terms and Conditions in full before using the information and commercial services offered by the site https: // FunPrints.eu / By viewing https: // FunPrints.eu each User automatically undertakes to comply with the conditions described below.
This document contains information about the activities of "FunPrints.eu" and the general conditions for using the services provided by the site, regulating the relationship between us and each of our users.
Confirmation of the General Terms and Conditions is a necessary and mandatory condition for concluding the contract between the User and "FunPrints.eu".
SERVICES PROVIDED
Art. 1 The services provided by “FunPrints.eu” to the User are information society services within the meaning of the Electronic Commerce Act.
Art. 2. (1) “FunPrints.eu” is an electronic store, available on the website https: // FunPrints.eu /, through which the Users have the opportunity to conclude contracts for purchase and sale of the goods offered by FunPrints.eu.
(2) The goods offered by FunPrints.eu are divided into two types: unique and universal. The unique ones are completely individualized according to the User's order and are not pre-produced / prints /, and the universal ones / women's and men's clothing, as well as the souvenirs / are pre-purchased and are in limited quantities.
IDENTIFICATION AND REGISTRATION. PERSONAL DATA
Art. 3 (1) “FunPrints.eu” identifies the Users of the site by storing log files on the server at https: // FunPrints.eu / and at the IP address of the User.
(2) "FunPrints.eu" has the right to collect and use information about users after their registration. The information by which the person can be identified may include name, surname, address, telephone number, as well as any other information that the person provides voluntarily during registration. The information includes any other that the User enters, uses or provides when using the Services provided by "FunPrints.eu".
Art. 4 (1) "FunPrints.eu" takes due care and is responsible for the protection of information about the User, which became known to him on the occasion of registration - subject to these General Terms, except in cases of force majeure, accident or malicious acts of third parties. .
(2). In the registration form filled in by the User upon registration, "FunPrints.eu" indicates the mandatory or voluntary nature of the provision of data and the consequences of refusing to provide them. By agreeing to these General Terms and Conditions, the User agrees to the information about him to be processed in the manner prescribed therein.
(3) The restrictions under para. 1 shall not apply in case “FunPrints.eu” is obliged to provide the personal information about the User to the respective competent state bodies according to the current legislation.
Art. 5 (1) “FunPrints.eu” collects and uses the information under Art. 4 for the purposes provided in these General Terms and Conditions, as well as for offering new goods and / or services to the User (free or paid). The described purposes for which the information is used are not exhaustively listed and do not give rise to obligations for "FunPrints.eu".
(2) By accepting these General Terms and Conditions, the User agrees to the processing of his personal data for the purposes of this contract and direct marketing.
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Art. 6 (1) The user may register by filling in the relevant electronic registration form, available in real time (on-line) on the Internet on the site of "FunPrints.eu", to agree with these General Terms and declare that it is legal capacity.
(2) By pressing the virtual button "Registration", having the force of written confirmation of the General Terms, the User makes an electronic statement within the meaning of the Electronic Document and Electronic Signature Act, declaring that he is familiar with these General Terms, accepts them and undertakes to comply with them. By recording it on a suitable medium in the server of "FunPrints.eu", through a generally accepted standard for conversion in a technical way, making it possible to reproduce, the electronic statement acquires the quality of an electronic document within the meaning of the cited law. "FunPrints.eu" may store in log files on its server the IP address of the User, as well as any other information necessary for his identification and reproduction of his electronic statement of acceptance of the General Terms in case of legal dispute. The text of these General Terms and Conditions is available on the Internet on the website of "FunPrints.eu" in a way that allows its storage and reproduction.
(3) When filling in the application for registration, the User is obliged to provide complete and accurate data on the identity (for individuals), legal status (for legal entities) and other data required by the electronic form of "FunPrints.eu", as well as to update them within 7 (seven) days of their change. The user declares that he agrees to provide the required personal data, thus ensuring that the data provided during the registration process are correct, complete and accurate and in case of change of the latter will update them in a timely manner. In case of providing incorrect data, "FunPrints.eu" has the right to terminate or suspend immediately and without notice the provision of services and maintaining the registration of the User.
Art. 7 (1) Upon registration, the User receives a unique username and password for access to the services available through the website of "FunPrints.eu".
(2) The username with which the User registers does not give him any other rights, except the right to use the specific username within the e-shop of "FunPrints.eu".
(3) The registrar in his capacity as a representative of a legal entity shall be obliged to enter his full name and address, resp. the name of the legal entity it represents. By accepting the General Terms and Conditions, he guarantees and confirms that he has a contractual relationship with the user company registered by him. Upon entering incorrect or misleading information, the party is deprived of the right to access the services on the website of "FunPrints.eu".
(4) The user is obliged to take all care and take the necessary measures that are reasonably necessary in order to protect his password, as well as not to disclose his password to third parties and to notify "FunPrints.eu" immediately in case of unauthorized access, as well as in case of probability and suspicion of such. He bears the responsibility and risk for the protection of his password, as well as for all actions performed by him or by a third party using his password.
Art. 8 (1) The user has the right to access on-line mode to the services provided through the site of "FunPrints.eu", subject to the conditions and requirements for access set by "FunPrints.eu". In order to use the services, the User must enter his username and password.
(2) The user has the right to access and correction in on-line mode of his personal data provided during registration.
ORDER
Art. 9 (1) Users use the interface of the website of "FunPrints.eu" to enter into contracts for the sale of goods offered by "FunPrints.eu" in the e-shop.
(2) The contract for purchase and sale of goods is considered concluded from the moment of confirmation of the order by "FunPrints.eu".
(3) In the absence of stock of a product "FunPrints.eu" reserves the right to refuse the order.
ORDER
Art.10. YOU DON'T NEED TO CREATE AN ACCOUNT AND REGISTER TO ORDER.
DETAILS SEE SECTION "FREQUENTLY ASKED QUESTIONS"
PRICES
Art. 11 (1) The prices of the products offered in the online store are those indicated on the website of "FunPrints.eu" at the time of placing an order, except in cases of obvious error.
(2) The prices of the products shall include VAT, in the cases in which its accrual is envisaged.
Art. 12 "FunPrints.eu" reserves the right to change at any time and without notice the prices of products offered in the online store, and such changes will not affect orders already placed.
Art. 13 (1) "FunPrints.eu" may provide discounts for products offered in the online store, according to Bulgarian law and rules set by "FunPrints.eu". The rules applicable to such discounts are available where the discount is displayed. Discounts can be provided in various forms (eg promotions, loyalty discounts provided individually, randomly or as a result of participation in a competition or customer survey).
(2) The different types of discounts may not be combined when ordering and purchasing the same goods.
PAYMENT
Art. 14 When the User returns a product with the right to a refund of the amount paid for any reason, the price subject to refund is reduced by the value of the discount applied to the product, and only the amount actually paid is refundable.
Art. 15 (1) The user can pay the price of the ordered goods using at his choice one of the options listed on the website. Cash on delivery is possible at https://FunPrints.eu/.
(2) If the User chooses the option for delivery by courier and payment by cash on delivery, he must pay the price of the ordered items together with the price for delivery to the courier upon receipt of the goods.
Art. 16 If the User chooses a payment method involving a third party payment service provider, the User may be bound by the terms and conditions and / or fees of such third party.
Art. 17 "FunPrints.eu" is not liable if a payment method involving a third party payment service provider is not available or otherwise does not work for reasons that cannot be attributed to "FunPrints.eu" faults. .
DELIVERY
Art. 18 (1) The delivery of the ordered goods is carried out by courier to an office or address for delivery on the territory of the Republic of Bulgaria indicated by the User. Delivery is at the expense of the User, unless otherwise stated on https://FunPrints.eu/.
(2) Before sending the ordered goods, "FunPrints.eu" has the right to contact the User on the phone number specified by him, in order to specify details of the order and / or delivery.
(3) "FunPrints.eu" is not responsible for non-execution of an order in cases where the User has provided incorrect, incomplete and / or inaccurate personal data, including when he has provided an incomplete, inaccurate or fictitious address or telephone number.
(4) In case the User has ordered goods that he has not taken or accepted by the courier, he owes compensation to "FunPrints.eu" for the costs incurred.
Art. 19 (1) The deliveries shall be carried out from 24 to 48 hours after the completion of the order or depending on the schedule for deliveries of the courier company to the respective settlement.
(2). In exceptional circumstances, "FunPrints.eu" reserves the right to extend the delivery period by promptly informing the User.
Art. 20 The ordered goods are delivered against a signature.
Art. 21 The consumer is obliged to inspect the goods at the time of delivery and to notify immediately of any discrepancies, shortages and damages. If the User does not do so, it is assumed that the delivery is accepted without objection.
Art. 22 (1) When performing international deliveries, the rules for delivery and receipt of items of the respective national postal service, as well as of the respective national legislation of the state in which the consignee of the goods is located shall be applicable.
(2) All import fees when importing the goods are at the expense of the User. The consumer cannot claim a refund if he has refused to pay import duties or receive the shipment.
Art. 23 “FunPrints.eu” reserves the right to change the available methods of delivery and payment and / or the conditions under them at any time by publishing the available methods of delivery and payment on the website without further notice.
WITHDRAWAL FROM THE CONTRACT AND REPLACEMENT
Art. 24 (1) The consumer has the right to withdraw from the contract without stating a reason, without paying compensation or penalty within 14 days from the date of acceptance of the goods by the consumer or a third party.
(2) In order to exercise his right under this clause, the User must unambiguously notify FunPrints.eu ”of his decision to withdraw from the contract, individualizing the goods he wishes to return, by providing all details of the order and delivery, including, but not limited to: content and value of the order, details of the person who placed the order, details of the person who accepted the delivery, and the date of delivery.
(3) FunPrints.eu publishes on its website a form for exercising the right of withdrawal.
(4) In order to exercise the right of withdrawal, FunPrints.eu provides the user with the option to complete and send electronically via the website the standard withdrawal form or other unambiguous application. In these cases, FunPrints.eu immediately sends the user an acknowledgment of receipt of the refusal on a durable medium.
(5) The consumer is obliged to return the goods at his own expense, together with the receipt and the invoice, if any, by handing them over to "FunPrints.eu" or to an authorized person of the latter, within 14 days from the date The consumer has exercised his right to withdraw from the contract.
(6) Upon return, the goods must be well packaged without traces of use or disturbance of the commercial appearance.
(7) 'FunPrints.eu' has the right to defer the refund until the goods are returned or until proof is provided that the goods have been sent back, whichever occurs first.
(8) In case the User fails to fulfill his obligation under paragraph 5, without notifying "FunPrints.eu" of the delay and without providing a valid reason for the same, it is considered that he has withdrawn his statement to exercise withdrawal from the contract.
(9) When "FunPrints.eu" has incurred costs in connection with the performance of the contract and the User withdraws from the contract, "FunPrints.eu" has the right to withhold the relevant amount for the costs incurred or to demand their payment.
Art. 25 “FunPrints.eu” refunds to the User the price paid by him for the returned goods.
Art. 26 (1) The consumer has no right to withdraw from the contract in case the subject of the same are: goods made to individual order of the consumer / unique goods /, such as T-shirts with prints / sweatshirts, sports teams / in the online store FunPrints.eu
According to Art. 57, item 3 of the CPA, for the same the User cannot exercise the right of refusal (return within 14 days)
WARRANTIES AND COMPLAINTS
Art. 27 (1) The consumer has the right to claim for any discrepancy of the goods with the agreed / ordered, when after delivery, discrepancies are found with the contract of sale.
(2) The consumer is not entitled to a complaint if he has ordered an amount that is not suitable for him. All sizes for all types of t-shirts can be found on the site.
Art. 28 Any non-conformity of the consumer goods with the contract of sale which occurs within 6 months of delivery of the goods shall be deemed to have existed at the time of delivery, unless it is proved that the lack of conformity is due to the nature of the goods or the nature of the goods. of non-compliance.
Art. 29 The consumer may not contest the conformity of the consumer good with the contract for its sale, when at the conclusion of the contract he knew or could not have been unaware of the non-conformity;
Art. 30 (1) The consumer has the right to file a claim for the goods, regardless of whether the manufacturer or the trader has provided a commercial guarantee for the goods or the service.
(2) When the satisfaction of the claim is made by replacing the goods with another, corresponding to the agreed, "FunPrints.eu" will keep the consumer the original warranty conditions.
Art. 31 (1) Upon filing a claim for goods, the consumer may claim for refund of the amount paid, for replacement of the goods with another, corresponding to the agreed or for deduction from the price.
(2) The complaint shall be submitted by the indicated e-mail.
(3). When filing a complaint, the user indicates the subject of the complaint, his preferred way to satisfy the complaint, respectively the amount of the claimed amount, and address, telephone and contact email.
(4) When submitting a complaint, the consumer must also enclose the documents on which the claim is based, namely:
1. receipt or invoice;
2. protocols, acts or other documents, establishing the non-conformity of the goods or the service with the agreed;
3. other documents establishing the claim on grounds and amount.
Art. 33 (1) "FunPrints.eu" maintains a register of claims. A document is sent to the User on the e-mail specified by him, in which the number of the claim from the register and the type of the goods are indicated.
(2) When "FunPrints.eu" satisfies the complaint, it issues an act to that effect, which is drawn up in two copies, and must provide one copy to the User.
Art. 34 (1) "FunPrints.eu" in case of a justified complaint brings the goods in accordance with the sales contract within one month from the filing of the complaint by the User.
Art. 35 (1) In case of non-compliance of the consumer goods with the contract of sale and when the Consumer is not satisfied with the resolution of the complaint, he has the right to choose between one of the following options:
1. cancellation of the contract and refund of the amount paid by him;
2. price reduction.
(2) The consumer may not claim for refund of the amount paid or for reduction of the price of the goods when the trader agrees to replace the consumer goods with new ones or to repair the goods within one month of filing the complaint by the consumer.
(3) The trader shall be obliged to satisfy a request for cancellation of the contract and to refund the amount paid by the consumer, when after he has satisfied three complaints of the consumer by repairing the same goods, within the warranty period, there is another occurrence of non-compliance of the goods with the contract of sale.
(4) The consumer may not claim for annulment of the contract if the non-conformity of the consumer goods with the contract is insignificant.
UNILATERAL TERMINATION
Art. 36 "FunPrints.eu" has the right at its discretion, without notice to terminate the contract unilaterally, if it finds that the services provided are used in violation of these general conditions, the legislation of the Republic of Bulgaria and generally accepted moral norms.
INTELLECTUAL PROPERTY
Art. 37 (1) The intellectual property rights over all materials and resources located on the website of “FunPrints.eu” (including the available databases) are subject to protection under the Copyright and Related Rights Act, belong to “FunPrints.eu”. or to the respective designated person who has transferred the right to use "FunPrints.eu" and may not be used in violation of applicable law.
(2) In case of copying or reproduction of information beyond the permissible, as well as in case of any other violation of the intellectual property rights over the resources of “FunPrints.eu”, the same has the right to claim compensation for the direct and indirect damages in full.
(3) Except in cases where it is explicitly agreed, the User may not reproduce, change, delete, publish, distribute and otherwise disclose the information resources published on the website of "FunPrints.eu".
Art. 38 (1) "FunPrints.eu" undertakes to take due care to provide the User with normal access to the services provided.
(2) "FunPrints.eu" reserves the right to suspend access to the services provided. "FunPrints.eu" has the right, but not the obligation, at its discretion to delete information resources and materials published on its website.
TERMINATION AND TERMINATION OF THE CONTRACT
Art. 39 (1) Except in the cases provided for in these General Terms and Conditions, the contract between the parties shall be terminated upon termination of the activity of “FunPrints.eu” or termination of the maintenance of its website.
Art. 40 In addition to the above cases, either party may terminate this contract by giving one week's notice to the other party in the event of default.
Art. 41 The written form of the contract is considered complied with by sending an e-mail, pressing an electronic button on a page with content that is filled in or selected by the User or marking in a field (check box) on the website, etc. similar in so far as the statement is technically recorded in a way that allows it to be reproduced.
AUTHORITIES REGULATING THE ACTIVITY
Art. 42 The bodies regulating the activity of FunPrints.eu are the Consumer Protection Commission / CPC / and the Personal Data Protection Commission (CPDP), with the following coordinates:
About the CPC:
Website: https://kzp.bg/kontakti
tel: 0700 111 22
email: [email protected]
address: Sofia, Slaveykov Square, А4A, fl. 3, 4 and 6
About CPDP:
Website: https://www.cpdp.bg/
tel: 02 / 91-53-518
email: [email protected]
address: Sofia 1592, bul. „Prof. Tsvetan Lazarov ”№ 2
SAVING CLAUSE
Art. 44 The parties declare that in the event that any of the clauses of these General Terms and Conditions prove to be invalid, this will not invalidate the entire contract or other parts thereof. The invalid clause will be replaced by the mandatory norms of the law or the established practice.
AMENDMENT OF THE GENERAL TERMS AND CONDITIONS
Art. 45 (1) "FunPrints.eu" is obliged to notify the Users of any change in these general terms and conditions within 7 days of the occurrence of this circumstance at the email address specified by the User.
(2) When he does not agree with the changes in the general conditions, the User has the right to withdraw from the contract without stating a reason and without paying compensation or penalty. In order to exercise this right, the User must notify "FunPrints.eu" within one month of receiving the notification under the previous paragraph.
(3) In case the User does not exercise his right to withdraw from the contract in accordance with the procedure set forth in these general terms and conditions, the amendment shall be deemed accepted by the User without objections.
APPLICABLE LAW
Art. 46 The provisions of the current legislation of the Republic of Bulgaria shall apply to all issues not settled by these General Terms and Conditions.
Consumers can use the European Online Dispute Resolution Platform (ODR), available at http://ec.europa.eu/odr / - a single access portal that allows EU consumers and traders to settle disputes between them.