Privacy and data protection policy
1. Mandatory information on the rights of persons under the Personal Data Protection Act
FunPrints.eu operates in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data by the institutions, Union bodies, offices and agencies and on the free movement of such persons.
Information on the competent supervisory authority:
Title: Commission for Personal Data Protection.
Headquarters and address of management: Sofia 1592, Blvd. "Prof. Tsvetan Lazarov ”№ 2.
Address for correspondence: Sofia 1592, Blvd. "Prof. Tsvetan Lazarov ”№ 2
Telephone: 02 915 3 518
Website: www.cpdp.bg.
2. Objectives and principles in the collection, processing and storage of your personal data
Personal data is information that serves for your identification, ie. names, phone, address, e-mail.
FunPrints.eu only collects personal data voluntarily provided by you, in full compliance with Regulation (EU) 2016/679 and the Personal Data Protection Act, in particular on the basis of:
• Explicit consent received from you as a client;
• Fulfillment of the Administrator's obligations under a contract with you;
• Compliance with a legal obligation that applies to the Administrator;
• For the purposes of the legitimate interests of the Administrator or a third party;
FunPrints.eu will not collect any of your personal data in any form other than that necessary to perform actions on the website www.FunPrints.eu
We collect and process the personal data you provide to us in connection with the use of the online store www.FunPrints.eu and the conclusion of a contract with the company, including for the following purposes:
• Creating a profile and providing full functionality when using the online store;
• Individualization of a party to the contract;
• Accounting purposes;
• Statistical goals;
• Protection of information security;
• Ensuring the implementation of the contract for the provision of the respective service.
In particular, the purpose of data collection and processing is to create and manage an account on the website www.FunPrints.eu; order processing, including receiving, confirming, shipping and invoicing the same; resolving problems related to the cancellation of orders or any other problems related to orders, purchased goods or services; return of products in accordance with legal provisions; recovery of the value of the products in accordance with the legal provisions; providing support, including answering your questions regarding your orders or FunPrints.eu products and services
The processing of your data for these purposes is necessary for the conclusion and execution of a contract between FunPrints.eu and you. In addition, these purposes require processing in accordance with applicable law, including tax and accounting law.
3. Categories of personal data to be processed
The services provided by the site www.FunPrints.eu involve the provision of personal data such as name, address, telephone, e-mail.
3.1. Registration details: names, phone, e-mail
Purpose for which the data are collected:
• Making contact with the user and sending information to him.
• For the purposes of user registration in the online store.
3.2. Delivery details: names, phone, e-mail, address
Purpose for which the data are collected:
• Fulfillment of obligations of the administrator under a distance sales contract
• Delivery of purchased goods
• Exercising the right of return and exchange or refusal of purchased goods.
3.3. Grounds for processing your personal data:
By accepting the General Terms and Conditions and registering in the e-shop or placing an order without registration, or by concluding a written contract, a contractual relationship is created between the Administrator and you, on which basis we collect and process your personal data. Your data for sending a newsletter is processed on the basis of your explicit consent - Regulation (EU) 2016/679. www.FunPrints.eu does not collect data with a category of special data, such as
- data revealing your racial or ethnic origin, political views, religious or philosophical beliefs, membership of trade unions, or your genetic data, biometric data, data on your health, sexual life or sexual orientation, or data related to with your sentences and violations.
- identity documents, as well as PIN, passport / ID card number, etc. similar.
With this consent, you agree not to store or send such data through the site.
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The company does not collect and process data on persons under 16 years of age, except with the express consent of their parents or legal representatives.
4. Categories of data recipients
The site www.FunPrints.eu functions as an e-shop, through which users have the opportunity to enter into contracts for the sale of goods offered by the site - T-shirts with prints for men, women and children in a desired design, as well as women's and men's clothing. , souvenirs. Through the way the site is organized, the user is guaranteed that the goods ordered by him / T-shirts with prints / are completely individualized to his order and are not pre-produced.
As the products desired and ordered by the consumer are manufactured by the company without the assignment of third parties, or are purchased in advance, the personal data of the users are not transferred or provided to anyone.
The sending of the ordered products is done through a courier service, in which case the selected courier is provided only with the names, address and telephone number of the user in order to fulfill our contractual obligations, and the relevant, according to a contract between FunPrints.eu and the courier, guarantees for the protection of personal data provided.
5. How do we process your personal data?
We use your data only for the purposes for which we collect it.
The information protocol and the data in it are stored for the security of our systems in order to identify any breach, encroachment or unauthorized access to your personal data. We are not able to assign a protocol to a specific person. We do not compare information from one database with another database.
The data we receive from you voluntarily is stored so that we can:
• To process your orders;
• If necessary, contact you to clarify the orders, deadlines and method of delivery.
After achieving the purpose for which we have collected your personal data and after the execution / termination of the contract concluded between us, we undertake to destroy them immediately, unless there is a legal period for their storage.
Term of storage of your personal data
The administrator stores your personal data for a period not longer than the existence of your account in the online store or placing an order as a "Guest". Upon deletion of your account or successful completion, the Administrator takes the necessary care to delete and destroy all your data without undue delay or to anonymize it (ie to make it in a form that does not reveal your identity).
The Administrator stores your personal data provided in connection with online orders for a period of 5 years for the purpose of protecting the legal interests of the Administrator in court or administrative disputes with users of the online store, and accounting documents are stored for the relevant statutory period.
The Administrator keeps the personal data of the legal representatives of its business partners for the term of the contract, for observance of the legitimate interests and legal obligations of the Administrator, and this term may exceed the term of the concluded contract.
We do not provide online services to users, and we do not perform automated processing of your personal data or profiling (a form of automated processing of personal data for the purpose of assessing certain personal aspects related to the individual and intended for analysis or forecasting aspects, relating to the person's professional duties, financial situation, health, personal preferences, interests, reliability, conduct, location or movement)
The personal data you provide to us is kept to the minimum necessary to fulfill the order of the user, and no other personal data beyond this minimum is collected, processed or stored by FunPrints.eu.
Only FunPrints.eu has access to the information you have provided to us, and all information we receive about you is stored on secure servers and appropriate technical and organizational measures have been put in place to protect it from unauthorized access by third parties, as well as for ensuring constant confidentiality, integrity, availability and sustainability of the systems and services for its processing.
When collecting and processing your personal data, FunPrints.eu adheres to the following principles:
• legality, good faith and transparency;
• restriction of processing purposes;
• relevance to the purposes of processing and minimizing the data collected;
• accuracy and timeliness of the data;
• limitation of storage in order to achieve the objectives;
• integrity and confidentiality of the processing and ensuring an appropriate level of security of personal data.
6. Consumer rights
You have the right at any time to refuse your personal data to be collected and processed, as well as to request that it be deleted, corrected or blocked.
To do this, send an e-mail with the subject: "Personal data controller" to the following e-mail address: [email protected]
6.1. Withdrawal of consent for the processing of your personal data
• If you do not want all or part of your personal data to continue to be processed by the Company for specific or all purposes of processing, you can at any time withdraw your consent to processing by filling out the form in your account or by request in free text.
• The administrator may ask you to verify your identity and identity with the data subject by asking you to enter an email address and password to access the site or in another appropriate way that identifies you unquestionably and unambiguously as the subject. of personal data - for example, by requiring you to follow a link sent by the administrator, or another generic way.
• By withdrawing the consent for the processing of personal data, which is mandatory for creating and maintaining an account in the online store, your account will become inactive. Of course, you will be able to browse the online store and the products offered and place orders as a guest or make a new registration.
• If there is an order made by you that is in the process of processing, the earliest moment at which you can withdraw your consent for processing is upon successful completion of the order.
6.2. Right of access
• You have the right to request and receive confirmation from the Administrator whether personal data related to you are processed, and if you are a registered user, you can at any time see in your account the personal data that you have provided and are processed for you.
• You have the right to access data related to you, as well as information related to the collection, processing and storage of your personal data. Upon request, the administrator provides you with a copy of the processed personal data related to you in electronic or other appropriate form.
• Providing access to the data is free of charge, but the Administrator reserves the right to impose an administrative fee in case of recurrence or excessive requests.
6.3. Right of correction or completion
• You may correct or complete inaccurate or incomplete personal data relating to you directly through your account on the Website or by making a request to the Administrator.
6.4. Right to delete ("to be forgotten")
• You have the right to request from the Administrator the deletion of part or all of the personal data related to you, and the Administrator has the obligation to delete them without undue delay when there is any of the following reasons:
* personal data are no longer needed for the purposes for which they were collected or otherwise processed;
* You withdraw your consent on which the data processing is based and there is no other legal basis for the processing;
* You object to the processing of personal data related to you, including for direct marketing purposes and there are no legal grounds for processing to take precedence;
* personal data have been processed illegally;
* personal data must be deleted in order to comply with a legal obligation under EU law or the law of a Member State that applies to the Controller;
personal data have been collected in connection with the provision of information society services.
• The administrator is not obliged to delete personal data if it stores and processes:
* to exercise the right to freedom of expression and the right to information;
* to comply with a legal obligation requiring processing provided for in EU law or the law of a Member State applicable to the Administrator or for the performance of a task in the public interest or in the exercise of official powers conferred on him;
* for reasons of public interest in the field of public health;
* for the purposes of archiving in the public interest, for scientific or historical research or for statistical purposes;
* for the establishment, exercise or defense of legal claims.
• In case of exercising your right to be forgotten, the Company will delete all your data, except for the following information:
* information needed to verify that your right to be forgotten has been exercised - email, IP address;
* technical information about the functioning of the online store, which information cannot be connected in any way with your personality;
* e-mail with which you have registered in the online store.
• To exercise your right to be forgotten, you need to submit a request through your account in the online store or by sending a request by email to the Administrator. The administrator may ask you to verify your identity and the identity of the data subject.
• If there is an order made by you that is being processed, the earliest moment when you can ask to be "forgotten" is when the order is successfully completed.
• By deleting your personal data, your account will become inactive. Of course, you will be able to browse the online store and the products offered and place orders as a guest or make a new registration.
• The administrator does not delete the data that he has a legal obligation to store, including for protection in connection with court claims against him or proof of his rights.
6.5. Right of restriction
• You have the right to ask the Administrator to restrict the processing of data related to you when:
* challenge the accuracy of personal data for a period that allows the Administrator to verify the accuracy of personal data;
* the processing is illegal, but you do not want the personal data to be deleted, only their use to be restricted;
* The administrator no longer needs the personal data for the purposes of processing, but you require them for the establishment, exercise or protection of your legal claims;
* You have objected to the processing pending verification of whether the legal grounds of the Administrator take precedence over your interests.
6.6. Right to receive information
You can ask the Administrator to inform you about all recipients to whom the personal data for which correction, deletion or restriction of processing has been requested have been disclosed. The administrator may refuse to provide this information if this would be impossible or would require a disproportionate effort.
6.7.Right to object
You may object at any time to the processing of personal data by the Administrator relating to him, including if they are processed for profiling or direct marketing purposes.
6.8. Your rights in the event of a breach of the security of your personal data
• If the Administrator finds a breach of the security of your personal data, which may pose a high risk to your rights and freedoms, he shall notify you without undue delay of the breach, as well as of the measures that have been taken or are to be taken.
• The administrator is not obliged to notify you if:
* has taken appropriate technical and organizational protection measures with regard to data affected by the security breach;
* has subsequently taken measures to ensure that the breach will not lead to a high risk to your rights;
* notification would require a disproportionate effort.
• In the event of a breach of your rights under the above or applicable data protection legislation, you have the right to lodge a complaint with the Data Protection Commission as follows:
Title: Commission for Personal Data Protection
Headquarters and address of management: Sofia 1592, Blvd. "Prof. Tsvetan Lazarov ”№ 2
Address for correspondence: Sofia 1592, Blvd. "Prof. Tsvetan Lazarov ”№ 2
Telephone: 02 915 3 518
Website: www.cpdp.bg.
7. Links to other web pages
Our site contains links to other web pages. The privacy policy only applies to our website. Please pay attention to the personal data protection information published on such web pages. We are not responsible for their content. The provider of the website to which you have been referred is responsible for illegal, incomplete or missing instructions, as well as for damages caused by the presence or absence of such information.
8. Google Analytics
www.FunPrints.eu uses Google Analytics, a web analytics service offered by Google, Inc. ("Google"). Google Analytics uses the so-called. cookies, which are text files stored on your computer to enable users to analyze the use of the site.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate the IP address sent by your browser through Google Analytics with any other data held by Google.
You can prevent cookies from being saved through the appropriate settings of your browser. Please note that if you do this, you may not be able to use all the features of this site.
In addition, you can prevent the collection of data obtained through cookies and related to the use of the site by you (including IP address) by Google, as well as the processing of this data by Google by downloading and installing the browser located on the following Internet address. plugin: https://tools.google.com/dlpage/gaoptout?hl=en
Note that the use of the browser plug-in is restricted to the respective browser and the respective computer and cannot be deleted after installation in order to keep Google Analytics disabled. You can find Google's privacy policy at https://www.google.com/intl/en/policies/privacy.
9. Facebook Conversion Pixel
Through Facebook Conversion Pixel, we and Facebook (Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA) understand that someone clicked on our Facebook ad and was redirected to our website. However, we can't see which other websites you've loaded. The information collected using the Facebook Conversion Pixel is intended to compile statistics on the success and use of our Facebook ads. However, we do not collect or receive information that allows users to be personally identified. For more information about the purposes and scope of the collection and processing of your personal data from Facebook, as well as the options for settings to protect your privacy on Facebook, please refer to https://www.facebook.com/policy. Php
10. Encryption
We take technical and organizational security precautions to protect your data as much as possible from unwanted intrusions and access.
Along with providing our information infrastructure, cryptographic methods are used in all sections. To prevent the misuse of your data by third parties, the information you submit is transported and verified in encrypted form using the TLS (Transport Layer Security) protocol. You can recognize this in the address bar of your browser by the padlock symbol that is locked and the web address starts with https.
Modern sites use different systems to analyze and improve the delivery of goods and services to consumers and it is not possible to describe them in detail. If you have any concerns about the information collected from our site, we recommend using the Incognito option on the Google Chrome browser.
FunPrints.eu undertakes not to disclose any personal information about Users and not to provide the collected information to third parties - government agencies, companies, individuals and others, except in cases where:
• the explicit consent of the User has been obtained;
• the provision is necessary for the fulfillment of the obligations under a contract with the user and / or for the realization of the legitimate interests of FunPrints.eu or of a third party to whom the data is disclosed, except when the interests of the User for whom relate the data;
• the information is requested by state bodies or officials, who according to the current legislation are authorized to request and collect such information in compliance with the legally established procedures;
• in other cases specified by law
Standard form for exercising the right to withdraw from the contract:
(fill in and send this form only if you wish to withdraw from the contract)
To ……………………………………………………………………………………………………………………………
I hereby inform you that we are withdrawing from the contract concluded by me / us for the purchase of the following goods / for the provision of the following service:
………………………………………………………………………………………………………………………………
Ordered on / received on - ……………………………………………………………………………………………
Username (s) - ………………………………………………………………………………………………
User / s address - ……………………………………………………………………………………………
Signature of the user (s): ……………………………………………….
(only if this form is on paper)
Date: ……………………………………………
Standard form for exercising the right to complain:
To ……………………………………………………………………………………………………………………………
I hereby inform you that I have found a discrepancy between the product (s) / service (s) and the agreement.
Subject of the complaint:
………………………………………………………………………………………………………………………………
Ordered on / received on - ……………………………………………………………………………………………
Refund of the amount paid
Replacement of the goods with another, corresponding to the agreed
Deduction from the price
Free repair by the order of art. 113 and 114 of the Consumer Protection Act
(check the desired option)
Preferred way of satisfaction for services:
Performing the service in accordance with the contract
Deduction from the price
Refund of the amount paid
(check the desired option)
I enclose the following documents:
receipt or invoice;
protocols, acts or other documents establishing the non-conformity of the goods or services with the agreed;
other documents establishing the claim on the grounds and amount.
(check the desired option)
Amount of the claimed amount: …………………………… ..
Username (s) - ………………………………………………………………………………………………………
User / s address - ………………………………………………………………………………………………………
User signature: ……………………………………………….
(only if this form is on paper)
Date: ……………………………………………